In this issue we bring you news about the awards BEST was recently honored with at APEX, information about your new rework, repair and build customer service contact person as well as information on the release of our new web-based lead-free solder training course. As always your comments are welcome!
Bob Wettermann, President
in this issue
|BEST Wins Product of the Year Award for StencilQuik|
BEST Wins 2004 VISION Award. StencilQuik(TM) has been honored with the coveted Vision Award for 2004 Product of the Year under the Rework Products category. "For 10 years the SMT VISION Award has been the vehicle for recognizing products and services within the electronics assembly market that excel in innovation, cost savings and overall excellence," said John Bubello, publisher of SMT. A panel of industry experts select the winners.
|New Customer Service Representative at BEST|
Are you wondering who that new voice belongs to the last time you called BEST? (Yes you actually get a "live" person when you call BEST) Douglass Dabe recently joined BEST as the primary customer contact person for rework, repair and build services. Doug brings excellent organizational skills along with experience in servicing customers.
|BEST Wins 2nd Place for Service Excellence|
BEST is pleased to announce that it took 2nd place in the prestigious Service Excellence Awards. This award was recognized at this year's APEX. This honor is awarded yearly to companies displaying excellence in several service categories. Customers of SEA participants rated each company on a scale of 1 (poor) to 5 (superior) in five service categories. These include quality,responsiveness, price/value and technology. This is the 13th year Circuits Assembly has sponsored the awards program.
|Web-based Lead-Free Course Launched|
In mid-March BEST launched the web-based version of its lead-free solder training introductory course. Now single users can benefit from the material put together on the processes, materials and lead-free changeover issues. This learning, module can be completed wherever and whenever the student has internet access. Students must complete a test at the end of each module in order to successfully pass the course.
|Links to New Info.........|